For clinic reception teams

AI receptionist for clinic enquiries.
A consistent first response when reception is busy.

Handle routine practice questions and appointment requests using your clinic’s approved information. Keep clinical judgement with your qualified team.

AI product demonstration only. Normal call charges may apply. No real bookings or clinical advice are provided by the demo.

Support the front desk with clear boundaries.

Practice information

Provide approved opening hours, location directions and general service information. Review answers whenever practice details change.

Appointment requests

Define supported appointment types and booking rules. Enable booking only after connecting and testing the appropriate calendar.

Staff follow-up

Capture a name, callback number and brief administrative request. Define when the receptionist should direct a caller to your team.

Design for administrative enquiries.

Example enquiries include checking opening hours, asking how to find the clinic or requesting a routine appointment. These examples describe potential workflows, not measured customer results.

HumanlyVoice is not presented here as a clinical triage service, a source of medical advice or an emergency response system. Do not put patient records or sensitive health information into a public demonstration or a general-purpose knowledge base.

Before forwarding clinic calls

  1. Approve the practice information and administrative questions the agent can handle.
  2. Set clear boundaries for clinical questions and urgent enquiries.
  3. Review privacy requirements and the information your workflow collects.
  4. Test typical enquiries, unavailable appointments and staff handoff before going live.

Questions clinic teams ask.

Can we test before connecting the practice number?

Yes. Use the public product demo, then configure and test your own agent in your workspace. Phone activation requires an eligible assigned number and any required verification.

Can the agent give medical advice?

This page describes administrative reception use only. Clinical questions and decisions belong with qualified staff. Do not use the demo for urgent or emergency care.

How do we add practice information?

Add approved services, hours, FAQs and booking rules to your agent instructions and knowledge sources. Test the answers and keep them current.

HUMANLY AI PTY LTD · ABN 48 689 667 758

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