AI receptionist for Australian service businesses

Never miss another call.

Your AI receptionist answers every call, day or night, captures the caller's details, books appointments into your calendar and sends you a summary. No wages, no super, no sick days.

Then A$399/month for Unlimited Voice AI under fair use, or A$199/month on Starter with 100 AI call minutes a month. No setup fee. Card required: A$0 today, and the A$1 card check is released straight away.

30 days free, no setup feeCancel anytime, no lock-inPhone costs includedQueensland-based

Sample call: a plumbing customer calls at 9:47 pm, the AI receptionist books an inspection for 8am the next morning and sends the team a summary.

Already answering calls for Queensland businesses, including

LLC
LLC Cosmetic Laser ClinicsCosmetic laser clinics
DC
Daintree ConsultingProfessional services

Every call is a customer

The call you miss is the job someone else gets.

When you're on the tools, with a client or closed for the night, callers rarely wait for voicemail. They ring the next business on the list.

01

You're busy doing the work.

Stopping a job to grab the phone costs time, focus and sometimes the customer in front of you.

02

After hours, enquiries go cold.

Nights, weekends and public holidays are when many people finally have time to call.

03

Hiring cover is expensive.

A full-time receptionist costs around A$76,000 a year once on-costs are added, and still only covers business hours.

Do the maths

AI receptionist vs hiring a receptionist.

Move the sliders to match your business. Nothing you enter leaves this page.

40
25%

Busy, on the tools, after hours or on holiday.

30%
A$350
A$62,000

Revenue you could be missing

A$4,550

a month, from about 43 unanswered calls

Full-time receptionistA$76,174a year · about 1,670 hours covered
HumanlyVoice UnlimitedA$4,788a year · 8,760 hours covered (24/7)

You'd save about A$71,386 a year compared with hiring.

Missed calls could be costing you about A$54,600 a year, against A$4,788 a year for HumanlyVoice Unlimited.

Cost breakdown
Per year (approx.)ReceptionistHumanlyVoice
Base salaryA$62,000–
Superannuation (12%)A$7,440Nil
Leave loading (17.5% on 4 weeks)A$835Nil
Workers' compensationA$899Nil
Recruitment, onboarding, trainingA$3,000Nil
Desk, phone and softwareA$2,000Phone costs included
TotalA$76,174A$4,788
Hours covered~1,6708,760
Cost per covered hourA$45.61A$0.55
Start my 30-day free trial

Estimates for illustration, using typical Australian on-costs and about 1,670 working hours a year after leave and public holidays. Check figures for your business with your accountant. HumanlyVoice figures use the Unlimited plan at A$399/month; Starter is A$199/month with 100 AI call minutes a month. Any applicable tax is shown at checkout.

See it in action

One receptionist. Every kind of call.

Pick a call and press play to watch how your AI receptionist handles it. Yours follows your own services, hours, prices and rules.

  • Urgent jobs flagged for your team straight away
  • Bookings made from your real availability
  • Prices and FAQs answered from your own information

These are sample conversations. Start a free trial to test-call your own agent from your browser before it answers a single customer.

Northside Plumbing · Sample call
AI

AI receptionistThanks for calling Northside Plumbing, I'm the AI receptionist. How can I help?

YOU

CallerThere's water pouring out from under my kitchen sink.

AI

AI receptionistOkay. If you can, turn the water off at the mains now. What's the address so we can get a plumber to you?

YOU

Caller12 Ridge Street, Sunnybank.

AI

AI receptionistThanks. I've marked this as urgent for the on-call plumber. What's the best number to reach you on?

What happened: Urgent job flagged · address and number captured · summary sent to the on-call plumber

What your AI receptionist does

Answers, books and follows up, so you don't have to.

Answers every call, 24/7

Picks up day or night, weekends and public holidays included, and greets callers in your business name.

Captures the details

Name, number, address and what they need, collected one question at a time and read back to confirm.

Books into your calendar

Offers times from your connected calendar and books callers in, following your appointment types and rules.

Sends you a summary

Every call ends with a clear summary, so your team can follow up with full context.

Keeps your number

Forward your existing number: every call, after hours only, or just the calls you can't answer.

Sounds local, stays honest

Choose a voice, including Australian accents. It always tells callers it's an AI receptionist.

From sign-up to first call

Up and running in your own workspace.

You're in control from day one, and our team is a quick email away if you'd like a hand.

01 · START FREE

Start your free trial

Sign up in a couple of minutes. No setup fee and A$0 today: the A$1 card check is released straight away, and your first 30 days are free.

02 · MAKE IT YOURS

Teach it your business

Pick a voice and add your greeting, services, prices, FAQs and booking rules. Then test-call it from your browser.

03 · GO LIVE

Forward your calls

Point your existing number at your AI receptionist, for every call or just after hours. Phone costs are included.

Want help with setup or call forwarding? Email [email protected] and we'll walk you through it.

Made for call-heavy businesses

Built for businesses that live on the phone.

Trades & home services

Plumbers, electricians, builders

Urgent call-outs, quote requests and after-hours jobs captured while you're on the tools.

Clinics

Cosmetic and aesthetic clinics

Consult bookings, treatment questions and rescheduling, without tying up the front desk.

Health

Medical and allied health

New patient enquiries, appointment requests and practice information, every hour of the day.

Property

Real estate and property management

Rental enquiries, maintenance requests and inspection bookings handled the moment they call.

Professional services

Consultants, legal and accounting

New client enquiries qualified and discovery calls requested, with details ready for your team.

Hospitality

Venues, cafes and restaurants

Bookings, opening hours and function enquiries answered during the dinner rush.

Simple pricing

Two plans. Every call answered.

Start with 100 AI call minutes a month, or go unlimited for about 6% of the cost of a full-time receptionist. No setup fee, no lock-in contract, and your first 30 days are free.

HumanlyVoice · Starter

Starter

An AI receptionist for quieter phones and after-hours cover.

A$199/ month

30 days free, then A$199 a month. That's about A$6.50 a day.

  • 100 AI call minutes each calendar month, trial included
  • Phone number and call costs included
  • Calendar booking and call summaries
  • Your voice, greeting and call rules
  • Your own private workspace
  • No setup fee. Cancel anytime, no lock-in
Try Starter free for 30 days

Minutes reset on the 1st of each month. If all 100 are used, your AI agent pauses until they reset. No overage charges.

Card required on both plans. A$0 today; the A$1 card check is released straight away. Billing starts on day 31 unless you cancel. Any applicable tax is shown at checkout.

HumanlyVoice compared with a receptionist and voicemail
FeatureHumanlyVoiceReceptionistVoicemail
Cost per yearA$4,788 on Unlimited (A$2,388 on Starter)~A$76,000Free, but callers move on
Hours covered24/7, all yearBusiness hours, minus leave24/7, no answers
Books appointmentsYes, into your calendarYesNo
Captures caller detailsEvery callWhen availableOnly if they leave a message
Sick days and leaveNone4+ weeks a year–
CommitmentCancel anytimeEmployment obligations–

Receptionist figure is an estimate including super, leave loading, workers' compensation, recruitment and equipment. See the calculator above.

Questions

Good to know before you start.

Something else on your mind? Email [email protected].

Can I keep my existing business number?

Yes. You keep your number and forward calls to your AI receptionist: every call, after hours only, or just the calls you can't answer. We'll help you choose the right forwarding option for your phone provider.

Will it sound like a robot?

You choose the voice, including Australian-accented voices, and write the greeting yourself. You can test-call it from your browser before it takes a single customer call.

Will it know about my business?

It answers from the information you give it: services, prices, hours, service area, FAQs and how you want calls handled. You also decide what it does when it doesn't know an answer, such as taking a message for your team.

Can it book appointments?

Yes. Connect your calendar and it offers available times and books callers in, following your appointment types and availability.

What about after-hours and urgent calls?

It answers 24/7. You set the rules: take a message, book the next available time, or flag urgent jobs so your team sees them straight away.

Is Unlimited really unlimited?

Yes. On the Unlimited plan, Voice AI is unlimited under fair use for legitimate business calls, and Humanly covers your phone number and call costs. There are no per-minute overage fees. Starter includes 100 AI call minutes each calendar month; once they're used, your AI agent pauses until the 1st of the next month, with no overage charges.

Is there a setup fee?

No. There's no setup fee on either plan, and your first 30 days are free.

Can I cancel?

Anytime, by emailing [email protected]. There's no lock-in contract and no cancellation fee. Cancel before your trial ends and you won't be charged.

Does it tell callers it's an AI?

Yes. Your receptionist introduces itself as an AI receptionist. Being upfront builds trust with your callers.

What happens after I sign up?

You'll get an activation email to log in to your private workspace. Choose a voice, add your business details, test-call your agent from your browser, then forward your number when you're happy.

How is my data handled?

Account and call data are handled as set out in our Privacy Policy.

Give every caller a fast, friendly answer.

Try HumanlyVoice free for 30 days. No setup fee, no lock-in, phone costs included.